When it comes to sales, what happens when the product you sell
has no real differentiation from the product of your competitors? Maybe
it has but it is perceived as having no real difference!
Simply by going through all the product features and technical
specifications is not enough to seal the deal. This is because the
customer can simply tell you, “Hey, the other guy is selling me the same
product at the same price.” ( Could be even worse, at a cheaper price!)
At this point, most sales people resort to giving discounts and/or
added perks. However, this strategy only goes so far and it really
blemishes the company’s bottom line.
Even more challenging for people today as margins are already thin,
giving a discount may not be an acceptable practice to your company.
Since there is no substantial price differential and little product
differentiation in the offer, other forms of uniqueness needs to be
evolved.
Staff who equip themselves with vast product knowledge and coupled
with years of experience are ready to conquer the lucrative market. I
will describe such staff as professionally ready. But then I ask again,
“What is so unique about you are selling?” Most staff I have met have
the basic people skill of being well mannered, attentive and
presentable. But since most staff are such, how are you different from
them?
You are probably already unique in many ways. If you are married,
your spouse choose you out of the thousands of potential candidates to
share a life and grow old together. What was that unique character of
yours that made you so …em loved? Could it be that you were funny or
confident or simply paid a good amount of attention to your spouse that
made your spouse fall head over heels in love with you?
Accentuate these qualities and apply them appropriately to your
business relationships. If your prospects fall in love you (not in
romantic sense of course, that is a different discussion for another
day!) your chances of being successful in sales have greatly increased.
If you have not discovered your uniqueness, I have over 50 great tips
on “How to be a Magnet!” Why people will gravitate towards you and
simply want to deal with you! Here are a few to help you get on.?
Be the bearer of good news.
Many people thrive by making others miserable. They love to break bad news to others or absorb with talking about this. They love to tell you when the war has broken up in a certain country. They would love to tell you when there is an increase in taxes or that the transport fare is going up. They would only be too eager to tell you that a bomb has gone off and innocent lives were lost.
Many people thrive by making others miserable. They love to break bad news to others or absorb with talking about this. They love to tell you when the war has broken up in a certain country. They would love to tell you when there is an increase in taxes or that the transport fare is going up. They would only be too eager to tell you that a bomb has gone off and innocent lives were lost.
Although it is not wrong to break news to people, but if you were the
one that is constantly breaking bad news to people, soon you will be
known as the bearer of bad news. In the biblical days, the messenger was
only too afraid to bring bad news to the King. For if the King is
unhappy with the news, the messenger would be executed. The messenger
prefers to bring good news to the King. For when the King is pleased,
the messenger could be rewarded.
In the same way, we are rewarded or punished in terms of the
reputation we possess and attitude others have built up towards us. If
we constantly bring good news to the people around us, people will look
forward to meeting us each day. Everybody loves good news. Once they
associate you as the one that brings good news, they will receive you
with enthusiasm. Before you make your next call or meeting ask yourself,
what good news can I share?
Make every first encounter a great memorable first impression
In many social encounters, most people forget your name moments after you have introduced yourself to them, this shows that you have not left behind an impression strong enough on them. If they do not remember you after the first encounter, you can expect no opportunities coming from these contacts.
In many social encounters, most people forget your name moments after you have introduced yourself to them, this shows that you have not left behind an impression strong enough on them. If they do not remember you after the first encounter, you can expect no opportunities coming from these contacts.
If you simply introduce yourself as “Hi, I am Leslie”, your
acquaintance does not have a strong enough anchoring point remembering
you. It is better to introduce yourself as “Hi, Leslie Choudhury is my
name, meeting your company’s needs is my aim!”. Think of being different
right up front. Do not introduce yourself as everybody else would.
What’s the point? Be unique, help people associate your name with simple
visualization or anchor. Point is make sure they remember you
positively.
Describe more of your passion and interest as in “Hi, Leslie
Choudhury is my name, sky diving is my hobby!” This will create a huge
opening to talk about your hobby with people or at the very least
because it’s unusual they will not forget you. Makes you interesting,
makes the approach indirect. This will create a softer approach towards
your prospect. You will not be seen as looking at every prospect as your
next commission sale.
Make simple moments into magical moments
Every encounter with friends or strangers can be one that is special and memorable. Be engaged with every moment of conversation, smile from your heart, talk with your eyes, create interesting topics for conversation. Feel for the people you talk to, share their joy and share their pain. Be a good listener. Create a powerful presence. Be different, stand-out !!! Sorry got to go, I feel the force, Got to be Different!!!
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