Tom Watson Sr. was the guiding hand in the success of IBM for forty
years. He knew the risks associated with business and the value of
learning from mistakes. One year a young executive was given
responsibility for a project that cost over $10 million. As it turned
out, the idea failed, and when the young man was called in, he offered
his resignation.
“You can’t be serious,” said Watson. “We’ve just spent $10 million education you!”
When Thomas Edison was trying to invent the electric light, he made
thousands of “mistakes” before he had any success. The discovery of
rubber vulcanization was made by accident. Gail Borden made countless
business blunders before achieving success with condensed milk. Levi
Strauss made the mistake of selling his entire supply of dry goods,
leaving him with only canvas to make pants from. Milton Hershey failed
more than once in the candy making business before finding success with
the Hershey bar.
Almost every enterprise has experienced its share of mistakes.
Mistakes are a tool of learning. Although repeating mistakes is foolish,
a legitimate try that turns sour should be accepted as part of the
process moving forward to a better idea. Those who adhere to the old
adage, “If you are not making mistakes, you are not making progress” are
frequently the persons who make the biggest advancements in business.
We have a natural tendency to avoid trial and error, and often find
risk-taking to be unsettling. Yet, it is those who take calculated risks
who reap the benefits. As Edward J. Phelps so aptly stated, “The man
who makes no mistakes does not usually make anything.”
I have made mistakes, tons of them; but is a mistake really a
mistake? Or is it a question of how you respond accordingly. In
hindsight, when I left Westin Hotels, people thought I made a career
mistake! but I went on to make a great career with Sheraton Hotels! When
I left Sheraton many thought it was a mistake, but i made my mark in
the Tourism business with Jetset & Toureast, in fact gaining more
international exposure and man-mangement experience than ever before.
When I left the hospitality and tourism business, and went into the
Edutainment business, people looked at it as my biggest mistake. This
included my father. Today, I am earning far more than I could have in
the hospitality business, whilst working much less and having more time
with family etc.
Consider this: Are you so afraid of making mistakes that you are
shielding yourself from success? We made a supposed mistake in
investing in a property in the 80′s, which we sold evntually in the 2008
for 800k + profit without counting significant monthly rental income
along the way. I could go on and on, and yes there were mistakes that
hurt, both pride and money but determine to learn from it. We can become
wiser from them, we can become stronger, the choice is always ‘ours’.
Mistakes will always be made, learn from them and become a better person.
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